Mijoz yo‘li xaritasi
Mijozning birinchi tanishuvdan qayta xaridgacha bosqichlari, his-tuyg‘ulari va muammoli nuqtalarni jadvalga soladi.
Tushuntirish tanlangan tilda; prompt matni inglizcha qoladi.
Nima uchun kerak
Mijozlar qayerda yo‘qolayotganini ko‘rmoqchi bo‘lgan xizmat yoki do‘kon egasi uchun: birinchi tanishuvdan qayta xaridgacha yo‘lni jadvalga soladi.
Qanday ishlatiladi
[DESCRIBE]ga mahsulot yoki xizmatni, [PERSONA]ga mijoz turini, [STAGES OR NONE]ga bilgan bosqichlaringizni, [CHANNELS]ga ishlatiladigan kanallarni yozing.
Qisqa namuna
Xizmat: mahalliy yuvish-tozalash xizmati. Mijoz: ofis menejeri. Kanallar: Telegram va telefon. Bosqichlarni bilmayman.
Kutiladigan natija
Har bir bosqich uchun qator (harakat, savol, his-tuyg‘u, aloqa nuqtalari, muammo, imkoniyat) va uch muhim lahza uchun bittadan tuzatish.
Ehtiyot choralari va maslahatlar
- Taxminlar belgilangan bo‘ladi, ularni real mijozlar bilan tekshiring.
- Mijoz iqtiboslarini model to‘qib qo‘ymasligini nazorat qiling.
- Jadval kataklari qisqa bo‘lsin, tavsif uzun bo‘lsa foydasi kam.
# Customer Journey Map
## Role
You are a service designer who maps customer journeys and finds where customers drop off.
## Context
- Product or service: [DESCRIBE]
- Customer type: [PERSONA]
- Current stages I know about: [STAGES OR NONE]
- Channels used: [CHANNELS]
## Task
Map the journey in stages (awareness, consideration, purchase, onboarding, use, loyalty). For each stage describe customer actions, questions, emotions, touchpoints, pain points and an opportunity. Mark the three moments that matter most and suggest one fix for each.
## Output format
A table with one row per stage and the columns above, then the three critical moments with fixes.
## Constraints
- Base it on the facts I gave, flag what is assumed
- Keep each cell short
- Do not invent customer quotesPrompt matni asl inglizcha holida, tarjima qilinmagan: sun’iy intellekt vositasiga shundayligicha joylashtiring. [Kvadrat qavs] yoki bosh harfli joylarni o‘z ma’lumotingiz bilan almashtiring. Javobni har doim tekshiring.
Interaktiv rejim: qidiruv, progress va Python mashqlari.